Hair Extension Care Guide


To maintain the quality, appearance, and longevity of your hair extensions, proper care and handling are essential. Double drawn hair has been processed to achieve a full, uniform look, and as a result, requires consistent and gentle maintenance.


General Care

• Always handle hair extensions with care. Avoid rough brushing, pulling, or excessive friction.

• Detangle hair daily using a paddle brush , starting from the ends and working upward to the roots.

• Avoid sleeping with wet or loose hair. Braid or tie hair in a loose ponytail before to minimize tangling.


Washing Instructions

• Wash hair extensions using sulfate-free and alcohol-free products only.

• Gently cleanse in a downward motion; do not rub or bunch the hair.

• Condition generously, focusing on mid-lengths to ends.

• Rinse thoroughly and allow hair to air dry whenever possible.


Moisture & Maintenance

• Keep hair hydrated using lightweight oils or leave-in conditioners.

• Double drawn hair does not receive natural scalp oils, so added moisture is necessary to reduce dryness, tangling, and shedding.

• Avoid product buildup by washing regularly, but do not overwash.


Heat Styling

• Use heat tools sparingly and always apply a heat protectant.

• Excessive heat can weaken the hair and contribute to shedding and tangling.


Important Notice

Double drawn hair extensions are more prone to tangling and shedding than raw or cuticle-aligned hair due to the processing required to achieve uniform thickness. These characteristics are normal and expected.


Failure to follow proper care instructions may result in increased tangling, shedding, dryness, or reduced lifespan of the product. Such outcomes are not considered product defects.

Shipping & returns

How long does shipping take?

Pre-order Shipping & Processing Please allow up to 14 business days for all orders to process. (Orders are not processed on weekends or holidays). Please keep in mind, you will not receive any updates on your order while it's being processed. After processing, you will receive tracking information for your order(s) via email. Shipping takes between 2-3 business days. All shipped orders do require signatures upon delivery. Ready To Ship Shipping & Processing USPS Priority Mail (2-3 Business Day Shipping) After an order is in the hands of USPS, we are not responsible for lost, stolen or damaged packaging. Please contact your local post office if you do encounter any problems.  Please make sure your address is correct at check out, as we are not responsible for making sure this is correct. We are not responsible if your package is shipped to the wrong address. If package is return, you are responsible for paying the shipping fee again.

Are any purchases final sale?

We are unable to accept returns . All sales are final

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.